Local And National Delivery Costs
We offer a delivery service for large goods in the local area between 9am - 5pm Mon – Fri. Next day options are available for orders placed before 1pm. You can book your delivery up to 14 days in front of order date and we have day specific delivery options in the local area which you can choose at checkout when placing your order.

For all delivery options and information please contact us on:

Call 01709 364416 | Open Mon - Fri from 9am until 5pm. Closed Weekends.
What Size Delivery Can I Expect?
HOW WILL MY ORDER BE SENT?
Nationwide Courier Delivery
For parcel deliveries, we will use a courier service.

The standard parcel service time scale is an estimated 2-3 working days.

Each item will be carefully packaged and distributed to our courier same day, on orders placed before 2pm.
UK Mainland Pallet Delivery
A pallet service is required on larger items outside of the local area.

The standard pallet service is an estimated 2-3 working days.

We offer a book-in service where the courier will contact you to arrange delivery.
Local Area Premium Specialised Delivery
We offer a delivery service for large goods in the local area - delivering Monday to Friday from 9am until 5pm. Next day options available for orders before 1pm.

You can book delivery up to 14 days ahead of order date.

We have specific delivery options which you can choose at the time of ordering for any delivery within Area 1 (see map below).
HOW MUCH DOES
DELIVERY COST?
All of our products available on our website have a delivery rate which is displayed on the product page to assist you. When you combine two or more products then your delivery costs will be calculated at the checkout. Please refer to the table below for estimated delivery prices in each area. The final price is dependent on your postcode and geographical area. All deliveries are subject to availability.

All of our products available on our website have a delivery rate which is displayed on the product page to assist you. When you combine two or more products then your delivery costs will be calculated at the checkout. Please refer to the table below for estimated delivery prices in each area. The final price is dependent on your postcode and geographical area. All deliveries are subject to availability.

Q: Can I track my order?

Yes, your order status and tracking details will be sent to the email or phone number applied to your account. Don’t have an account? Sign in and create an account today.
 

Q: Palletised & JT Pickfords deliveries?

These products will be delivered as close to your front door as possible while allowing for obstructions. Your driver is not insured to carry goods inside your property. So, we recommend having able-bodied people receive the items and bring them inside. Any shipments fulfilled by a third-party courier will be a kerb-side delivery. Please note that your delivery date will be arranged before it takes place.
 

Q: Do I get a timeslot?

Most of our delivery partners will give you a timeslot on the day of the delivery. This is usually a window ranging from one to four hours, depending on the courier.
 

Q: What if my order is damaged or faulty?

If your item arrives damaged, you can refuse to accept the delivery; just sign the driver’s delivery sheet “damaged” and contact us to let us know. This way, the courier can return it, and we can quickly dispatch a replacement.


If you notice damage after accepting your delivery, please get in touch with us, and we will talk you through the next steps. Alternatively, you can find out more over at our customer services hub.


Q: What if I miss my delivery?

Our delivery partner will leave a note to explain your next steps. For large, two- person deliveries, there may be a redelivery charge.


Q: If I order more than one item, will they arrive together?

We work with various couriers and suppliers, so if you’ve ordered multiple items, they may arrive separately. You’ll receive a tracking information for each consignment to know when to expect your deliveries.

Q: Can I change my delivery date?

Providing your order hasn’t been dispatched, yes. Just contact us and request to change the date.

Q: Can I track my order?

Yes, your order status and tracking details will be sent to the email or phone number applied to your account. Don’t have an account? Sign in and create an account today.
 

Q: Palletised deliveries?

These products will be delivered as close to your front door as possible while allowing for obstructions. Your driver is not insured to carry goods inside your property. So, we recommend having able-bodied people receive the items and bring them inside. Any shipments fulfilled by a third-party courier will be a kerb-side delivery. Please note that your delivery date will be arranged before it takes place.
 

Q: Do I get a timeslot?

Most of our delivery partners will give you a timeslot on the day of the delivery. This is usually a window ranging from one to four hours, depending on the courier.
 

Q: Can I change my delivery date?

Providing your order hasn’t been dispatched, yes. Just contact us and request to change the date.

Q: What if my order is damaged or faulty?

If your item arrives damaged, you can refuse to accept the delivery; just sign the driver’s delivery sheet “damaged” and contact us to let us know. This way, the courier can return it, and we can quickly dispatch a replacement.

If you notice damage after accepting your delivery, please get in touch with us, and we will talk you through the next steps. Alternatively, you can find out more over at our customer services hub.


Q: What if I miss my delivery?

Our delivery partner will leave a note to explain your next steps. For large, two- person deliveries, there may be a redelivery charge.


Q: If I order more than one item, will they arrive together?

We work with various couriers and suppliers, so if you’ve ordered multiple items, they may arrive separately. You’ll receive a tracking information for each consignment to know when to expect your deliveries.

FREQUENTLY ASKED QUESTIONS

Q: Can I track my order?
Yes, your order status and tracking details will be sent to the email or phone number applied to your account. Don’t have an account? Sign in and create an account today.
 

Q: Palletised deliveries?
These products will be delivered as close to your front door as possible while allowing for obstructions. Your driver is not insured to carry goods inside your property. So, we recommend having able-bodied people receive the items and bring them inside. Any shipments fulfilled by a third-party courier will be a kerb-side delivery. Please note that your delivery date will be arranged before it takes place.
 

Q: Do I get a timeslot?
Most of our delivery partners will give you a timeslot on the day of the delivery. This is usually a window ranging from one to four hours, depending on the courier.
 

Q: What if my order is damaged or faulty?
If your item arrives damaged, you can refuse to accept the delivery; just sign the driver’s delivery sheet “damaged” and contact us to let us know. This way, the courier can return it, and we can quickly dispatch a replacement.


If you notice damage after accepting your delivery, please get in touch with us, and we will talk you through the next steps. Alternatively, you can find out more over at our customer services hub.

Q: What if I miss my delivery?
Our delivery partner will leave a note to explain your next steps. For large, two- person deliveries, there may be a redelivery charge.
 

Q: If I order more than one item, will they arrive together?
We work with various couriers and suppliers, so if you’ve ordered multiple items, they may arrive separately. You’ll receive a tracking information for each consignment to know when to expect your deliveries.
 

Q: Can I change my delivery date?
Providing your order hasn’t been dispatched, yes. Just contact us and request to change the date.