For large orders within the local area to our Sheffield Distribution Centre, we can provide a 2 man delivery service through our fleet of delivery vehicles. The price depends on the postcode and there is an option to pay more for next day delivery on a local delivery vehicle. The goods will be dropped off to your property and there must be someone in to receive and sign for the delivery. Please note we cannot take items in to your home.
For smaller deliveries, usually single items, we will use a courier to dispatch your order. Each item is checked and carefully packaged before the courier collects it. We use a range of leading couriers with the highest levels of service in the UK to ensure your parcel arrives safely and on time. Once an order is placed, you will be able to track your goods with the courier services, providing you have submitted a valid e-mail address.
For larger items and combined products, a pallet service is required as the goods are heavier, larger and bulkier. The standard pallet service time is 2-7 working days and you will be contacted to arrange a delivery slot. You can choose a next day pallet service if all items are in stock (UK mainland only - some postcodes are excluded). Our pallet service will be delivered to the nearest kerbside only. The delivery team will not take items in to your home.You will be responsible for the disposal of any pallets or packaging.
All of the products on our site will have a delivery rate for that individual item, displayed on the product page to help assist you. When you combine 2 or more products then your delivery will be calculated at the checkout. Please see the below chart for estimated prices. The final price depends on your postcode .
Local 2 Man Delivery Service for Large items or a combination of items. This could be a bathroom suite, a shower, a bath...
Small courier delivery. This could be a fixing kit, tap catridge, waste...
Medium courier delivery. This could be a tap, siphon, towel rail, toilet seat...
Large courier delivery. This could be a pan, small radiator, cistern, or basin
Pallet delivery. This could be a combination of products, a bath, a suite, a enclosure...
All of our deliveries require a signature from the customer to confirm you have received the goods. If you request a delivery to be left in a safe place, you need to do this with the courier and it is at your own risk. If you are not in for the delivery then a re-delivery change may be applied. Alternatively, the courier may issue you with information to collect from a depot. For next day delivery, orders must be place before 13.00pm.
We can provide a courier service for overseas shipments. In the past, we have delivered to desitnations worldwide
. For up-to-date shipping costs you will need to contact us before placing an order if you are not
in the UK, then we can search for the best solution. If you have any other questions about our
overseas shipping or if the product will be compatible, then please get in touch.
If you live in an area that is classed as ‘remote’ by our couriers then you may incur an additional delivery charge. Remote areas include the Channel Islands, Isle of Man, Scilly Isles, Isle of White, Scottish Highlands & Islands and Northern Ireland. Before you order, please contact our team on 0845 1630170 to see if you will incur and additional charge.
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