At JT Pickfords, the well-being of both our customers and staff are our top priority. As such, we are taking every possible precaution to ensure the safety of everyone concerned. We'd like to reassure you that, where possible, all orders will continue to be delivered as normal, with the following changes to protect both you and our delivery team.
Signing for your delivery
For deliveries requiring a signature, our drivers/couriers will not ask you to sign a delivery note or an hand-held device. Our drivers/couriers will temporarily do this on your behalf. This will only happen when the customer opens the door and gives their name for security reasons. The driver/courier may also take a photo of the goods on your doorstep.
Courier Delivery
If we need to deliver a parcel that won’t fit through your letterbox, the driver will place the parcel on your doorstep. The driver will knock on the door and step back two metres. The driver will explain that due to extra precautions over Coronavirus, we will not be requiring a signature. The driver will ask for the recipient’s surname which will be then be entered by the driver as proof of delivery. If no one answers the door, the driver will leave the usual calling card and return the item to base.
Pallet Delivery
Our pallet delivery partners will continue to deliver pallets to the kerbside outside of your address. In addition to this, they will remain at least 2 metres away from you or anyone in your property to ensure there is no unnecessary direct or close contact between drivers and customers.
Local 2 Person Delivery Service
For large orders delivered locally by our 2 person delivery team, your order will be delivered to your doorstep or in to a garage or outside building. The delivery team will not be able to enter your property but will ring you ahead of your scheduled delivery time to ensure we provide the best possible service. When carrying your items, the delivery team will remain at least 2 metres away from you or anyone on your property. Instead of taking your signature, they will take your name and may also take a photo of the goods.
During these extraordinary times, we will continue to adapt our service in line with government guidance. Please continue to check back for regular delivery updates.
Whether you’ve placed your order or you are thinking about placing one, we know that knowing when and how it will arrive is important to you.
Read through our delivery information below and see if it answers any questions you may have. Alternatively, you can get in touch and one of our experienced Customer Service Team will be happy to help.
If you’d like to collect your order rather than have it delivered, please read more about our Click & Collect service.
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Small Courier Delivery
Example Product:
Echo Basin Mixer Tap -
Medium Courier Delivery
Example Product:
Cube Triple Concealed Shower Valve -
Large Courier Delivery
Example Product:
Round Countertop Vessel Basin -
Pallet Delivery
Example Product:
Solar Wall Hung Cabinet & Basin -
2 Person Delivery
Example Product:
Freestanding Bath
All of our products available on our website have a delivery rate which is displayed on the product page to assist you. When you combine 2 or more products then your delivery costs will be calculated at the checkout. Please see the table below for estimated delivery prices. The final price is dependent on your postcode.
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Standard EconomyFrom £3.95Next DayFrom £7.95SaturdayFrom £14.95
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Standard EconomyFrom £6.95Next DayFrom £9.95SaturdayFrom £19.95
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Standard EconomyFrom £12.95Next DayFrom £16.95SaturdayFrom £29.95
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Standard EconomyFrom £24.95Next DayFrom £34.95SaturdayFrom £69.95
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Standard EconomyFrom £24.95Next DayFrom £34.95SaturdayNot Available
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Free Delivery
If your order is over £499, you will quality for Free Standard Delivery (UK Mainland Only)
Standard EconomyFreeNext Day/SaturdayNot Available
For Next Day Delivery, orders must be placed before 1pm. All Next Day Delivery estimates are based on a "next working day" (Monday - Friday excluding Public Holidays), starting the next working day after the Order is accepted. Various factors such as weather and stock shortages may impact the stated delivery time.
For Next Day Delivery, orders must be placed before 1pm. All Next Day Delivery estimates are based on a "next working day" (Monday - Friday excluding Public Holidays), starting the next working day after the Order is accepted. Various factors such as weather and stock shortages may impact the stated delivery time.
We can provide a courier service for overseas shipments and have previously delivered orders to destinations across the world. For up-to-date shipping costs please contact us before placing your order. If you are not based in the UK, then we can source the best solution.
If you have any other questions regarding overseas shipping, or if the product will be compatible, then please get in touch.
If you live in an area that is classed as “remote” by our couriers then you may incur an additional delivery charge. Remote areas include the Channel Islands, Isle of Man, Scilly Isles, Isle of Wight, Scottish Highlands & Islands and Northern Ireland. If you are unsure if you will incur an additional delivery charge, then please get in touch prior to placing your order.